Nic Salt return and replacement for UK buyers
Nic Salt sits in a crowded price band, and the cheapest quote on the sheet is rarely the cheapest unit on your shelf. Everything below is built around reorder rate, defect rate and cash conversion rather than headline unit price.
Published 01 January 2026 · VapeWholesaleHub · Reading time 5 min
What happens when something goes wrong
There is no shortage of suppliers quoting nic salt. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping nic salt e-liquids long enough to know that the honest answer is usually a shorter list, and that is the answer we give.
Technical questions usually arrive at the worst possible moment, which is why we answer them on WhatsApp as well as email. A photo and a two line message resolves most issues faster than a ticket.
Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.
Compliance without the last-minute scramble
Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.
Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.
The checks behind every shipment
A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.
Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.
- Seven-day defect reporting with replace-or-credit
- Consolidated or split shipping, quoted both ways
- Document pack prepared per destination market
- Artwork proof plus physical dummy for custom packaging
- Named account contact who has handled the product
- Specification locked in writing before production starts
Where the margin really sits
We publish a realistic band of 1.54 to 4.79 per unit for standard configurations at 60 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.
Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.
Specification summary
| Volume | 20 ml |
| Strength | 10 mg/ml |
| Base ratio | 50/50 PG-VG |
| Flavour range | 28 profiles |
| Closure | Child resistant |
| Bottle | PET |
| Minimum order | 100 units per SKU, mixed cartons allowed |
| Lead time | 25 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
What happens if part of the order is defective?
Report within seven days with photos and the batch code. Confirmed defects are replaced or credited on the next shipment. The failure is logged by mode and batch, and reviewed monthly with the factory.
What documents come with a shipment?
Commercial invoice, packing list, and the certificate pack for your market: test reports, declaration of conformity and safety data sheets. We send scans before dispatch so your broker can pre-clear the file.
Related reading
Need a quotation on nic salt e-liquids?
Send destination market, target price and quantity. Same-day reply on working days.
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