Nic Salt OTD — primer
Nic Salt is a specification decision before it is a price decision. Get the resistance, the capacity and the packaging right and the price conversation becomes short. Get them wrong and no discount will rescue the order.
Published 25 November 2024 · VapeWholesaleHub · Reading time 7 min
After-sales, replacements and reorders
Ordering nic salt is not difficult. Ordering nic salt that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply wholesale buyers in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.
Technical questions usually arrive at the worst possible moment, which is why we answer them on WhatsApp as well as email. A photo and a two line message resolves most issues faster than a ticket.
Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.
Reading a quotation properly
A landed cost sheet for nic salt has five lines: unit price, packaging, freight, duty and the cost of defects. Quoting only the first line is how buyers end up surprised at the fourth.
Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.
Merchandising a small range well
Bundle a device with a consumable and the reorder rhythm changes from occasional to weekly. That single merchandising decision often does more for monthly revenue than a price promotion.
Staff knowledge converts better than any poster. If your team can explain the difference between two coils in one sentence, the step-up SKU sells itself.
- Batch codes traceable from carton back to production date
- Document pack prepared per destination market
- Standing reorder schedule with a fixed cut-off
- Reference sample retained from every batch
- Seven-day defect reporting with replace-or-credit
- Consolidated or split shipping, quoted both ways
How orders move from factory to shelf
For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.
Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.
Specification summary
| Volume | 30 ml |
| Strength | 10 mg/ml |
| Base ratio | 50/50 PG-VG |
| Flavour range | 16 profiles |
| Closure | Child resistant |
| Bottle | Glass |
| Minimum order | 50 units per SKU, mixed cartons allowed |
| Lead time | 22 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
What documents come with a shipment?
Commercial invoice, packing list, and the certificate pack for your market: test reports, declaration of conformity and safety data sheets. We send scans before dispatch so your broker can pre-clear the file.
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 240 units. We would rather you handle the sample than approve a specification from a photograph.
How do you handle repeat orders?
The specification is held on file against your account, so a reorder is a reference rather than a new brief. We recommend a standing schedule with a fixed weekly cut-off so stock lands before the shelf empties.
Related reading
Need a quotation on nic salt e-liquids?
Send destination market, target price and quantity. Same-day reply on working days.
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