Nic Salt after-sales: for overseas buyers
We work with wholesale buyers who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.
Published 24 June 2025 · VapeWholesaleHub · Reading time 5 min
Sell-through notes for the shop floor
This page is for wholesale buyers who want a working answer on specification, price and lead time before they commit a purchase order. We have written the detail down so nobody has to sit through a sales call to extract it.
Photography matters for online listings. Shoot on a neutral background with the device at a slight angle, show the pack alongside the unit, and keep the same framing across the range so the grid reads as a family.
Bundle a device with a consumable and the reorder rhythm changes from occasional to weekly. That single merchandising decision often does more for monthly revenue than a price promotion.
Paperwork, labelling and market rules
Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.
Regulation for nic salt e-liquids differs by country and sometimes by state. We do not pretend to be your lawyer, but we do keep the document pack current and we will tell you when a configuration cannot legally enter a market you have named.
Getting the carton there intact
We can consolidate mixed orders of nic salt e-liquids into one shipment. Consolidation saves freight but adds handling days, so we quote both a consolidated and a split option and let you choose.
Transit times move with the season. Book space early for Q4 and around Chinese New Year, when factory output pauses for two to three weeks and freight rates tighten at the same time.
- Named account contact who has handled the product
- Reference sample retained from every batch
- Specification locked in writing before production starts
- Seven-day defect reporting with replace-or-credit
- Artwork proof plus physical dummy for custom packaging
- Mixed SKU cartons to spread first-order risk
After-sales, replacements and reorders
Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.
We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.
Specification summary
| Volume | 20 ml |
| Strength | 10 mg/ml |
| Base ratio | 50/50 PG-VG |
| Flavour range | 28 profiles |
| Closure | Child resistant |
| Bottle | PET |
| Minimum order | 200 units per SKU, mixed cartons allowed |
| Lead time | 30 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
How long does production take?
Around 18 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
What happens if part of the order is defective?
Report within seven days with photos and the batch code. Confirmed defects are replaced or credited on the next shipment. The failure is logged by mode and batch, and reviewed monthly with the factory.
Do you support private label?
We do. Send your artwork or your brand direction and we will return a digital proof, then a physical dummy for colour approval. Packaging files stay on record so a rebrand later is a file update rather than a redesign.
Related reading
Need a quotation on nic salt e-liquids?
Send destination market, target price and quantity. Same-day reply on working days.
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