Choosing Nic Salt contract for AU

After-sales, replacements and reorders

We work with wholesale buyers who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.

For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Getting the documents right

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

Price breaks and payment terms

Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.

Custom printing raises the unit price and lowers the marketing cost. For wholesale buyers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

• Reference sample retained from every batch
• Document pack prepared per destination market
• Batch codes traceable from carton back to production date
• Named account contact who has handled the product
• Cartons drop-tested and pallet-counted for clean freight
• Specification locked in writing before production starts

What a sensible opening order looks like

When you compare suppliers for nic salt, ask for the last three production dates on the same SKU. If the answers are vague, the specification is not being held and the next batch will not match the sample you approved.

A practical starting order for wholesale buyers is 300 units across two or three SKUs, not 300 units of one. That spreads the risk, gives your staff something to compare, and still hits the first price break.

Specification summary

If any of this is unclear, the fastest route is a message rather than a meeting. Send the market you sell into and the price band you work in, and you will get a specific answer instead of a brochure.

Frequently asked

Related reading

Tel / WeChat / WhatsApp +86 13711127975  ·  vape@0099933.xyz